Processing of the Personal Data of Cleaners
Educlean OÜ (registry code 14856395) address Lastekodu tn 6a-15,
Kesklinna district, Tallinn, Harju county, 10113, is the controller of
personal data and has appointed a data protection specialist: ( email@example.com).
1. What personal data we process
Name, e-mail address, telephone number, bank account, place of
Permanent employer if the cleaner works in the main workplace
Assessments of cleaners and efficiency of cleaners.
Driving license, personal image (photo), profession and identity
Data relating to the cost of cleaning services are not personal data as
cleaners provide services in economic and professional activities.
2. For what purpose we process personal data
We process personal data so that customers and cleaners could
effectively order cleaning services in cities.
Driving licence, profession and identity documents and criminal records
are processed for the purpose of determining the compliance of the
cleaner with the requirements of law and aptitude to pursue the
The Peacock App displays the cleaner’s photo and name so
customers can identify the cleaner.
A summary of cleaning services is provided to the cleaner on the
Peacock Cleaner Portal, which reflects the efficiency of the service
and the customer’s assessment of the cleaner. Rating of the
cleaner is necessary for customers to be able to get a reliable
3. Legal basis
Personal data are processed to fulfil the agreement with the cleaner. A
prerequisite for using the services is the identification of the
In order to investigate and detect payment fraud, the personal data of
the cleaner may also be processed on the basis of a legitimate
Punishment data is processed to comply with legal requirements.
Data processing necessary to ensure the security of personal data is
carried out to comply with the requirements of the General Regulation
on the Protection of Personal Data.
4. Recipients to whom personal data are transmitted
The personal data of the cleaner is transmitted only to customers whose
order has been accepted by the cleaner. In this case, customers will
see the name and photo of the cleaner. Customers will also see the
cleaner’s personal details in the order summary.
After completing the cleaning service, the customer can see the
cleaner’s name for 24 hours. It is necessary for the customer to
be able to resolve issues related to the provision of the service, such
as contacting Peacock customer support to fix the quality of the
service or the damage caused.
The personal data of the cleaner are processed by the employees of
Educlean OÜ, who provide customer support service.
5. Security and access to personal data
Personal information is stored by Zone Media OÜ and / or Amazon
Web Services, Inc. on servers located in the territory of a Member
State of the European Union, and employees have access to personal data
in order to resolve technical or customer support issues related to the
use of the service.
Within the limits and in accordance with the procedure provided by law,
inquiries concerning personal data may be submitted by an institution
conducting a preliminary investigation in a criminal case or a court
6. Processing of personal data of customers
The cleaner may not process the personal data of the customers, except
to the extent necessary to provide the cleaning service. The cleaner
shall not contact the customer or collect, store, allow access, use,
process, or cross-use personal data obtained from the customer or
through the Peacock platform.
The cleaner must comply with rules and conditions laid down in the
terms and conditions of customer’s personal data processing :( http://www.peacock.ee/legal/
). The cleaner is responsible for meeting the requirements for
processing the personal data of the customers. If the cleaner violates
the customer’s personal data processing requirements, the account
of the cleaner may be closed, and the damage caused by the breach may
7. Inspection, storage, deletion, correction, and transfer of personal data
Personal information can be viewed and corrected in the Peacock
The personal data of the cleaner is stored for as long as the cleaner
has an active account and after deleting the account for additional 3
The data required for the accounts are kept for seven years.
In case of suspicion of crime, fraud or false information, the data
will be kept for 10 years.
In the event of disputes, the data will be kept until the claim is met
or the limitation period expires.
If the cleaner wishes to transfer or delete their personal data, he or
she must report it by e-mail. We will respond within one month and
specify the details of the deletion and transfer of data.
8. Resolution of disputes
Disputes related to the processing of personal data are resolved
through customer support ( firstname.lastname@example.org
) or by contacting a Peacock data protection specialist (email@example.com ).
The supervisory authority is the Estonian Data Protection Inspectorate: